Privacy Policy
Last updated: 6/13/2025
Information We Collect
Audio Recordings
We process audio recordings you provide to generate transcriptions and structured notes. Audio data is processed in real-time and is not permanently stored on our servers.
Account Information
When you create an account, we collect your email address, name, and billing information for subscription management.
Usage Data
We collect information about how you use our service, including features accessed, session duration, and performance metrics to improve our service.
How We Use Your Information
- Provide transcription and note-taking services
- Process payments and manage subscriptions
- Send important service updates and notifications
- Improve our AI models and service quality
- Ensure compliance with healthcare regulations (HIPAA)
- Detect and prevent fraud or misuse
Data Security & Compliance
HIPAA Compliance
We are HIPAA compliant and implement appropriate safeguards to protect health information. All healthcare-related data is encrypted both in transit and at rest.
GDPR Compliance
We comply with GDPR requirements for users in the European Union. You have the right to access, correct, delete, or export your personal data.
Encryption & Security
All data is encrypted using industry-standard AES-256 encryption. We use secure servers with regular security audits and monitoring.
Data Retention
Audio recordings are processed in real-time and deleted immediately after transcription. Generated notes are stored securely and retained based on your subscription plan. Account information is retained while your account is active and for a reasonable period after cancellation.
Your Rights
You have the right to:
- Access and review your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of marketing communications
- File a complaint with regulatory authorities
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Email: privacy@noteagent.app
Address: [Your Company Address]
Data Protection Officer: dpo@noteagent.app