Terms of Service
Last updated: 6/13/2025
Acceptance of Terms
By accessing or using the Notetaker Agent service, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service. We reserve the right to modify these terms at any time with notice to users.
Service Description
Notetaker Agent provides AI-powered transcription and note-taking services. Our service includes:
- Real-time audio transcription
- Structured note generation using predefined templates
- HIPAA-compliant processing for healthcare professionals
- Integration capabilities with third-party applications
- Cloud storage for generated notes
User Responsibilities
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Content Responsibility
You are solely responsible for the audio content you submit for transcription. You must ensure you have proper consent for any recordings involving other parties.
Prohibited Use
- Illegal activities or content
- Violating privacy rights of others
- Reverse engineering or attempting to access source code
- Sharing account credentials with unauthorized users
- Circumventing usage limits or security measures
Subscription & Billing
Free Trial
We offer a free trial with limited features. Trial limitations include 60-second recording limit and restricted template access.
Paid Subscriptions
Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as specified in our refund policy.
Cancellation
You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.
Data & Privacy
Your privacy is important to us. Our data handling practices are detailed in our Privacy Policy. Key points include:
- Audio recordings are processed in real-time and not stored
- Generated notes are encrypted and stored securely
- We comply with HIPAA and GDPR regulations
- You retain ownership of your content and generated notes
Service Availability
We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We may perform maintenance, updates, or experience outages that temporarily affect service availability. We will provide advance notice when possible.
Intellectual Property
Our IP
All intellectual property rights in the service, including software, algorithms, and documentation, remain our property or that of our licensors.
Your Content
You retain ownership of your original content. By using our service, you grant us a limited license to process your content for the purpose of providing our services.
Limitation of Liability
Our liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount paid by you for the service in the 12 months preceding the claim.
Termination
We may terminate or suspend your account for violation of these terms, non-payment, or other reasons at our discretion. Upon termination, you will lose access to the service and any stored content may be deleted after a reasonable grace period.
Contact Information
For questions about these Terms of Service, contact us:
Email: legal@noteagent.app
Support: support@noteagent.app
Address: [Your Company Address]